Winegard Router TN2300 DV User Manual

TravelNet Data/Voice Cellular Router Phone Setup Guide  
Direct Connection: Phone  
Connect a phone to your TN2300-DV SERIES’ phone (RJ11) jacks using a  
standard telephone cord-  
Figure 1  
Connection via Wall Jacks  
If you do not have local phone service, you may use your TN2300-DV  
SERIES to provide a connection to your wireless service for devices that are  
plugged into your wall jacks.  
1. Connect either of your TN2300-DV SERIES’ phone (RJ11) jacks to any  
wall jack using a standard telephone cord -  
Ver. 1.6  
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2. Listen for a dial tone. (If you hear a No Service tone [fast beeping], hang up  
and try again. If the No Service tone continues, contact your service provider to  
verify that cellular service is available.)  
3. Dial a phone number. (When you have finished dialing, the call will be sent  
automatically.)  
Pressing the Flash key or pressing and releasing the switch-hook after  
dialing a number will send the call immediately.  
TIP:  
Receiving Calls  
• When the telephone rings, pick up the handset and begin talking.  
Ending Calls  
• When you are finished with a call, hang up the phone by placing the handset  
back on the telephone cradle or by pressing the Off or End button.  
Using In-Call Features  
To place a call on hold:  
• During a call, press the Flash key on your handset (if your phone doesn’t have  
a Flash key, press and release the switch-hook).  
· If you hang up your phone when a call is on hold, the call will be disconnected.  
To retrieve a call on hold:  
• Press the Flash key on your phone (or press and release the switch-hook).  
To answer a call waiting call:  
• When you’re on an active call and a new incoming call arrives, you will hear a  
short tone on your phone. To place the current call on hold and answer the  
incoming call, press the Flash key on your phone (or press and release the  
switch-hook). (To switch between calls, simply repeat the process.)  
To answer a call when you are dialing or with the phone off the hook:  
• If a call comes in while you are dialing or when you have the phone off the  
hook, you will hear a call waiting tone on your phone. To answer the incoming  
call, press the Flash key on your phone (or press and release the switch-hook).  
Note: Call Hold and Call Waiting are not available with all service providers.  
These services may not be available if you are using your TN2300-DV SERIES  
in a roaming area. To determine these services’ availability in your area, contact  
your service provider.  
Tip: Pressing the Flash key or pressing and releasing the switch-hook after  
dialing a number will send the call immediately.  
Accessing Your Voicemail  
To access your voicemail using One-Touch Voicemail Retrieval:  
• Press and hold the  
button on any home phone for two seconds.  
To access your voicemail using Direct Dial:  
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1. Dial your phone number.  
2. Follow the voice prompts to retrieve your messages.  
Clearing Your Voicemail Indicator  
• The message light on your TN2300-DV SERIES will flash when you have a new  
voicemail message. The indicator should clear after you have listened to all of  
your new messages. If your voicemail message indicator does not clear (or if you  
just want to clear it manually), press  
.
Making a Three-Way Call  
Your TN2300-DV SERIES supports three-way calling, if it is supported by your  
service provider.  
To make a three-way call:  
1. Place or answer a call on your phone.  
2. Once you have established the connection with the first caller, press Flash,  
enter the second number you wish to call, then press Flash again. (This puts the  
first caller on hold and dials the second number.)  
3. When you’re connected to the second party, press Flash again to begin your  
three-way call. If one of the people you called hangs up during your call, you and  
the remaining caller stay connected. If you initiated the call and are the first to  
hang up, all three callers are disconnected.  
Using Call Forwarding  
Call Forwarding lets you forward all your incoming calls to another phone  
number. You can continue to make calls from your phone when Call Forwarding  
is activated. To activate call forwarding, contact your service provider for  
instructions.  
Note: Certain cellular systems may use a different method to connect three-way  
calls. Please contact your service provider for more information.  
# * 1 0 5 #  
Adjusting Your Phone’s Settings  
Volume Level  
If the volume level on your phone’s receiver is too high or too low during a call,  
you can adjust the levels using the telephone keypad.  
To increase the phone’s volume level:  
• Press  
To decrease the phone’s volume level:  
.
• Press  
.
Entering Configuration Mode  
Ver. 1.6  
8/3/2009  
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Many device configuration settings require you to enter Configuration Mode – the  
device’s programming mode – before you may input the commands.  
To enter Configuration Mode:  
• Press  
<lock code>  
.
You will hear a steady tone indicating that you have entered Configuration Mode.  
When you press any additional key, the tone will stop.  
If you correctly enter a configuration sequence for any of the settings listed, the  
steady tone will return and the TN2300-DV SERIES will have accepted the new  
setting. If you do not enter a valid sequence, you will hear three brief ascending  
tones followed by the steady tone (at which point you may re-enter your  
configuration settings).  
To exit Configuration Mode, simply hang up the phone.  
Changing the Lock Code  
Your TN2300-DV SERIES is preconfigured with a lock code for use in entering  
Configuration Mode and to use with the Call Barring feature. The default lock  
code is the last four digits of the phone number.  
(If no number is programmed, the default is 0000).  
You may use Configuration Mode to change your lock code to any 4-digit  
number.  
To change the Lock Code:  
• From Configuration Mode, press  
<old lock  
code> <new lock code> <new lock code> .  
(For example, to change the default lock code from 0000 to 5555, press  
* *  
Note: You may change multiple settings during a single Configuration Mode  
session. If you enter an incorrect sequence during a Configuration Mode session,  
only the setting you were entering will need to be re-entered; all previous  
changes will be retained.  
# * 0 * #  
Note: The TN2300-DV SERIES volume setting allows you to adjust the volume  
three levels from the default setting. The adjusted volume setting remains in  
effect for future calls until it is manually changed. When the TN2300-DV SERIES’  
power is turned Off and On, the default mid-range volume setting is restored.  
# * 3  
# * 8  
Audio Line Level  
Ver. 1.6  
8/3/2009  
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If using  
and  
does not provide satisfactory  
volume options for you (see “Volume Level” on page 12), you may adjust your  
phone system’s audio line level.  
To adjust your phone system’s audio line level:  
• From Configuration Mode, press  
<0, 1, or  
2> .  
0 = Low  
1 = Normal (default)  
2 = High  
Auto-Send Delay  
The auto-send delay is the amount of time the TN2300-DV SERIES waits to dial  
after you make an entry on the  
phone keypad. The default setting is 3 seconds and the valid range is 2-20  
seconds.  
To change the auto-send delay:  
• From Configuration Mode, press  
< 2 -  
20> , where you enter a number between 2 and 20 seconds. (For  
example, if you want the auto send delay to be  
five seconds, press  
.)  
Frequently Dialed Numbers (Zero Delay Dialing)  
If you dial a phone number twice and stay connected for at least 15 seconds, the  
TN2300-DV SERIES will remember that phone number in the future and  
automatically send it without the auto-send delay whenever you subsequently  
dial the number. This feature is enabled by default.  
To enable Zero Delay Dialing (default setting):  
• From Configuration Mode, press  
.
To disable Zero Delay Dialing:  
• From Configuration Mode, press  
.
Call Barring  
To avoid inadvertent service charges, you may enable your device’s Call Barring  
feature to bar all outgoing calls (except emergency calls).  
To enable Call Barring:  
Ver. 1.6  
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• From Configuration Mode, press  
<lock code> .  
To disable Call Barring (default setting):  
• From Configuration Mode, press  
<lock code>  
.
Call Restrict (TN2300-DV SERIES-500C only)  
Call Restrict allows you to determine which calls may or may not be placed  
through your TN2300-DV SERIES. When the Call Restrict level is set to Use  
Table, the Call Restrict feature checks outgoing calls against user-defined permit  
and deny tables to determine whether to permit or deny the outgoing call. Each  
table (permit and deny) may contain up to ten entries.  
To set the Call Restrict level:  
• From Configuration Mode, press  
<1, 2,  
3, or 4>  
,where <1, 2, 3, or 4> are as follows:  
1 = No Restriction (default setting)  
2 = Use Table  
3 = Emergency Only (only emergency calls permitted; all other calls denied)  
4 = Clear Table  
To set the Call Restrict table entries:  
• From Configuration Mode, press  
<0 or  
, where the options are as follows:  
1> <index> <number>  
<0 or 1> = Table mode (0 = Deny table; 1 = Permit table)  
<index> = Table entry  
<number> = 10-digit phone number for the Call Restrict entry  
(For example, if you wanted to add 555-123-4567 as the third entry in your Deny  
table, you would  
press  
)
Dial Tone After Remote Disconnect (DTARD)  
To allow you to place another call when a connection has been terminated  
remotely (when the other party has hung up the phone), you may elect to have  
the TN2300-DV SERIES return to dial tone automatically. If you elect not to  
enable DTARD, you will need to hang up the phone before placing another call.  
To enable Dial Tone After Remote Disconnect (to return to dial tone):  
• From Configuration Mode, press  
.
Ver. 1.6  
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To disable Dial Tone After Remote Disconnect:  
• From Configuration Mode, press  
Note: If Dial Tone After Remote Disconnect is disabled, additional remote  
.
disconnect options may be available. See “Disconnect Tone” on page 33 for  
more information.  
# * 8 * 0 #  
Hotline  
The Hotline feature allows you to program the TN2300-DV SERIES to  
automatically dial a specific phone number after a selected timeout delay  
whenever you take the phone off-hook.  
To program the Hotline phone number:  
• From Configuration Mode, press  
<phone #>  
, where  
<phone #> is the phone number you want to dial automatically.  
To enable the Hotline feature:  
• From Configuration Mode, press  
<1 - 8> ,  
where <1 - 8> equals the selected timeout delay, in seconds.  
(For example, if you wanted the phone to wait five seconds before dialing the  
hotline number, you would press from configuration mode.)  
To disable the Hotline feature (default setting):  
• From Configuration Mode, press .  
One-Minute Alert  
You can keep track of your in-call duration by configuring your TN2300-DV  
SERIES to sound a short beep at one-minute intervals during active calls.  
To enable One-Minute Alerts:  
• From Configuration Mode, press  
To disable One-Minute Alerts (default):  
• From Configuration Mode, press  
TTY Use  
ATTY device (also known as a TDD or Text Telephone) is a telecommunications  
device that allows people who are deaf, hard of hearing, or who have speech or  
language disabilities to communicate by telephone. Your TN2300-DV SERIES is  
compatible with select TTY devices. Please check with the manufacturer of your  
TTY device to ensure that it supports digital wireless transmission.  
To establish TTY service, contact your cellular service provider.  
Ver. 1.6  
8/3/2009  
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To set your phone’s TTY mode:  
• From Configuration Mode, press  
where <0 or 3> are as follows:  
0 = TTY Off  
<0 or 3> ,  
3 = TTYAlways  
To turn on the TTY Mode, use User Interface and turn the TTY feature on. Or optionally the TTY  
Mode can be turned on via the POTS command with a phone is:  
# * 0 * 12344321 #  
# * 139 * <parameter > #  
Parameters:  
0 – TTY off  
1 – TTY VCO  
2 – TTY HCO  
3 – TTY only  
Voice Carry Over (VCO): The next most common call type is Voice Carry Over (VCO). VCO  
allows a person who is Hard–of–Hearing or Deaf and does speak to use one's voice while  
receiving responses from a person who is Hearing via the operator's typed text.  
Hearing Carry Over (HCO): A less common call type is Hearing Carry Over (HCO). HCO  
allows a person who is Speech–Disabled and can hear to use one's hearing while sending  
responses to a person who is Hearing via the HCO user's typed text. The operator voices  
the HCO user's typed messages, and then the HCO users picks up the handset and listens  
to the other voice user's response.  
* 1 3 9 * #  
# *  
Voicemail Number  
You can use Configuration Mode to set the default voicemail number for your  
TN2300-DV SERIES.  
To set the default voicemail number:  
• From Configuration Mode, press  
<voicemail  
number>  
For example, to set 555-123-4567 as your voicemail number, you would  
.
press  
.
If your voicemail access number includes a special character, such as an  
asterisk (*) or a pound sign (#), you can program it by adding an extra asterisk in  
front of the special character. Please refer to the examples below:  
Ver. 1.6  
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To set *86 as the default voicemail number:  
• From Configuration Mode, press  
.
To set #86 as the default voicemail number:  
• From Configuration Mode, press  
.
Restore User Defaults  
To restore your TN2300-DV SERIES to its default settings after changing  
configuration settings:  
• From Configuration Mode, press  
1> , where  
0 = Keep Current Settings and 1 = Restore to Default Settings.  
<0 or  
# * 1 0 7 * #  
NoteTo access your voicemail, you will have to use the Direct Dial method of  
voicemail retrieval (see above  
For information about your voicemail service, please contact your service  
provider.0 #  
# # * 1 0 1 *  
Note: The voicemail settings for your TN2300-DV SERIES should have been  
configured prior to purchase. The instructions for Voicemail Number and One-  
Touch Voicemail Retrieval are mainly for your reference.  
Using Additional Hardware Devices  
Using an External Answering Machine  
The TN2300-DV SERIES can be used with an external answering machine in  
place of voicemail. If you plan to use an external answering machine, be sure  
your service provider has not activated voicemail on your account  
Setting Up Data Transfer for a Digital Video Recorder (DVR) or Satellite  
Receiver  
The TN2300-DV SERIES can be configured to dial out over your phone line so  
that a Digital Video Recorder (DVR) or a satellite receiver can send and receive  
the data required for its operation. Your DVR or satellite receiver must also be  
configured to tell the TN2300-DV SERIES that it needs to send data. You must  
insert the prefix  
before the phone number that the DVR or  
satellite receiver dials. Consult your DVR or satellite receiver manual or provider  
if you need further assistance with this feature.  
Ver. 1.6  
8/3/2009  
- 10 -  
 
Using a Fax Machine With Your TN2305-DV (Verizon Only)  
Your TN2305-DV supports sending and receiving faxes with a fax machine. You  
can connect your fax machine to an existing wall phone (RJ11) jack or into either  
phone (RJ11) jack of the TN2305-DV . In order to send or receive a fax, the  
TN2305-DV must be placed in fax mode, as it cannot automatically detect an  
incoming fax. (This is standard procedure for faxing over wireless networks.)  
You must disable any “turbo” fax modes or other non-standard  
transmission modes on your fax machine.  
Consult your fax machine’s manual for more information.  
The TN2305-DV has two fax modes: 1-time fax mode and Always fax mode.  
· 1-time fax mode will allow you to send or receive one fax, after which the  
TN2305-DV will automatically return to voice mode.  
· Always fax mode will keep the TN2305-DV in fax mode until it is set back to  
voice mode.  
To send a fax (1-time fax mode):  
1. Lift up the fax machine handset or press the Fax button.  
2. Press , then dial the fax number.  
3. Press Start on the fax machine.  
To receive a fax (1-time fax mode):  
1. Set your fax machine to connect after the minimum number of rings allowed.  
2. Press .  
3. Notify the sender that you are prepared to receive the fax.  
To set your device to “Always fax mode”:  
• Press .  
To make one voice call while in “Always fax mode”:  
• Press  
To return your device to voice mode (default setting):  
• Press #  
* 7 # .  
QUESTIONS? CALL OUR SUPPORT LINE: 877-475-7771 or visit our  
TravelNet  
Winegard Company  
Support: (877) 475-7771  
FAX: 847-991-3328  
Ver. 1.6  
8/3/2009  
- 11 -  
 

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